PlanSA provides support for all matters relating to ePlanning system functionality. For enquiries relating to development within a council area, please contact the relevant council.
Use the below accordion to find out where to direct your enquiry.
I need help with...
- Refer to our 'How to Guides' - for comprehensive, step-by-step instructions on completing tasks within the Development Application Processing (DAP) system. These guides feature images and screenshots to facilitate clear and efficient navigation of each process.
- For further assistance, use the Support Form
- We welcome any feedback or recommendations for improving your experience. Please email plansa@sa.gov.au with your enhancement suggestion and relevant screenshots. Suggestions are evaluated and prioritised alongside other enhancements before release allocation. For updates on enhancements, please refer to the Release Notes page.
To view, initiate or track progress of a code amendment, refer to the Code Amendment page
For information on current consultations and have your say, refer to the Have Your Say page
A request to change an error or operational issue with the Code, use the Support Form
Suggesting a technical change or policy improvement to the Code to be considered by the State Planning Commission as part of its regular Code update, use the Support Form
Refer to relevant council for:
- an application that is currently or will be assessed by the local council/local government
- preliminary advice on proposed developments
- whether an application is required for your proposed development
- development application status checks
- document confirmation for development applications
- Refer to the Planning and Design Code for information on what policies apply to a property or development
- Refer to the relevant council for further discussion
- Getting general info and advice on submissions, refer to the relevant council
- Follow up on a payment that has been made, use the Support form
- For decisions made by a council, refer to the relevant council
- For decisions made by the State Planning Commission, complete the Support Form
Support request form
Complete this form for enquiries relating to PlanSA and our planning system. Once submitted, a member of the Service Desk team will be in contact soon.
Please contact the relevant council directly if your enquiry relates to:
- an application that is currently or will be assessed by the local council/ local government
- preliminary advice on proposed developments.
