Make an application fee payment within your application

During the assessment of a development application ‘assessment fees’ are generated and payment is required to progress the development application assessment. Notification of this fee payment is either by email or post, based on the communication method nominated during the submission of the development application.

Instructions

Method 1: Login from the email notification

  1. Click on the Development Application link from within the email notification.
  2. Click on the login option: ‘I want to lodge, manage or track my application’, then proceed to step 5 and enter in your username and password.

Method 2: Login from the PlanSA portal home page

  1. Click on Login Options within the PlanSA site.
  2. Select the login option: ‘I want to lodge, manage or track my application’.
  3. Enter your username and password and click LOG IN.

Make the payment

  1. Click on the application with the action ‘Make Payment’ or status 'Payment Required' (when an application search performed).
  2. Click on Make Payment.
  3. Click on the 'Outstanding Fee Advice’ and then Pay Invoice.
  4. Click on Pay with credit card.
  5. Provide your credit card details and then Pay Now... to confirm.

Important!

Do not close your browser or navigate away from the payment session without completing your payment or selecting Cancel.

  1. Receipt of payment screen will display to confirm the payment was successful. If the payment was not successful; a Declined screen will appear.
  2. Use Ctrl + P to Print the screen.
  3. Click DONE to close the Fee Advice Payment for Application page.